Head of Communications and External Affairs

Head of Communications and External Affairs

International, UK
Posted 3 weeks ago

Job Features

LocationCoventry, UK
SalaryDependent on experience, circa £50k
Contract Type6 months probation period, then permanent subject to satisfactory performance
Closing Date17th September

Apply Online

About Reall

Reall aims to transform the affordable homes market of the Global South by providing market-driven housing provision for low-income people.

In developing cities across the world over 140 million people pay $100-$350 per month to live in informal settlements that are unplanned, unregulated, unmanaged, have no security of tenure, representation or access to basic services. These numbers are swelling as an increasing influx of people relocate to urban centres in search of jobs and better prospects.

3.5 billion people, over half the world, already live in urban settings. By 2050 this is projected to be over 6 billion people. The Global South’s burgeoning urban centres are not equipped to deal with this housing demand. Reall is one of very few actors taking on the challenge of affordable urban housing.

Reall has been operating in the affordable housing sector since the 1980s when it was established as Homeless International (HI), a grant-giving NGO and one of the only organisations working to alleviate global housing poverty.

The Role

To plan, develop, implement and manage an integrated communications strategy to support Reall’s vision to transform the affordable homes market.

Key responsibilities include:

  • To oversee the development and implementation of the marketing and communications strategy across all platforms including brand marketing, internal communications, media and public relations, marketing, digital and social media and production of materials.
  • Lead on copy writing and production of all marketing materials and key publications.
  • Provide high quality, relevant information and tools to empower Reall staff to communication confidently and effectively with all stakeholders, boost the organisation’s profile and support fundraising activity.
  • Act as a ‘brand guardian’ ensuring brand guidelines are up to date and there is consistency across all internal and external communications.
  • Take responsibility for the development and management of the Reall website and social media accounts, including generating content, making improvements to functionality, maximising its potential and monitoring its performance.

Person Specification

  • A minimum of 5 year’s relevant experience within a marketing, sales or fundraising management role in a charity, not-for-profit, social enterprise or commercial organisation.
  • Outstanding written and oral communication skills across a range of formats.
  • Excellent project management, logistics and customer relations skills.
  • Excellent organisational skills and attention to detail.
  • Strong verbal and visual presentation skills.
  • Effective knowledge of CRM and database management.
  • Experience of PR and media principles and landscape.
  • Budget management and financial literacy.
  • Experience in managing people, both directly and indirectly, to deliver against objectives.


A relevant degree or equivalent professional qualification.


Interested in this role? Download the appointment brief below for more information then come back to this page to apply.

Lead Consultant

Thibaut Mills
Lead Consultant